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Send the listing link, your account email, and the question you need help with.
Common Questions
Find quick answers to frequently asked questions
How do I list my car on Autera?
Prepare the vehicle details, price and up to five photos, then sign in and submit your listing for review. It appears to buyers after approval.
Can I prepare a listing before signing in?
Yes. You can enter your car’s details, price and photos before signing in. Draft details stay on this device for seven days; photos may need to be selected again. Sign in to submit for review.
Does listing review include a vehicle inspection?
No. Listings are submitted for review before publication, but this does not certify the car’s condition or ownership. Inspect the vehicle and check the documents with the seller before paying.
How do I contact a seller about a car?
When you find a car you're interested in, click the 'Contact Seller' button on the listing page. You can message the seller or reveal available phone contact. If you have an account, you can also save the listing and track your conversations.
Can I get a refund if there's an issue with a car I purchased?
Autera connects buyers and sellers but does not take part in the vehicle transaction. Inspect the car, check documents, and agree payment terms before purchase. If a platform issue occurs, contact support with the listing link and conversation details.
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Send the listing link, your account email, and the question you need help with.