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Common Questions
Find quick answers to frequently asked questions
How do I list my car on Autera?
To list your car on Autera, create an account, click 'Sell Your Car', add your car details, upload photos, and submit the listing for review before publication.
What are the fees for selling a car on Autera?
Buyers can browse and contact sellers without buyer fees. Sellers can start a listing without upfront payment; any optional paid visibility is shown before selection.
How does Autera review car listings?
Autera checks listing completeness before publication, including vehicle details, photos, seller information, and consistency, so buyers can compare cars more easily.
How do I contact a seller about a car?
When you find a car you're interested in, click the 'Contact Seller' button on the listing page. You can message the seller or reveal available phone contact. If you have an account, you can also save the listing and track your conversations.
Can I get a refund if there's an issue with a car I purchased?
Autera connects buyers and sellers but does not take part in the vehicle transaction. Inspect the car, check documents, and agree payment terms before purchase. If a platform issue occurs, contact support with the listing link and conversation details.
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